▸Do you train on our data↵ ask
No. Your workspace is sealed — what Amvio learns about your product never reaches another customer's answers, and nothing you give it is used to train a shared model.
source · security pack, §2soc 2 type iianswered in 0.9s
Do I need engineering to install it?
One script tag. If you can add Google Analytics, you can add Amvio — the whole setup is an afternoon.
What about sensitive data on screen?
Card numbers, IDs and your own patterns are redacted before anything is stored. Your customer can pause it mid-sentence.
Can it act, or only answer?
It fixes files and reruns jobs inside limits you set. Never anything irreversible or financial — those come to you.
What happens if we leave?
You export all of it — transcripts, people, beliefs, signals. The asset is yours, not ours.
What if it doesn't know?
It says so, hands over with the full transcript, and records why it couldn't answer.
How is this different from a chatbot?
A chatbot reads your help centre. Amvio watches your product, remembers what it learns, and speaks.
This is the same thing your customers get, pointed at our documentation instead of yours.