A success manager
for every user
Amvio is redefining customer success: a voice guide inside your product that sees each user’s screen, points at the next click, and gets them unstuck — onboarding, adoption, support.
What it is, and what it isn’t
Not a dashboard.
Not a chatbot
Customer success today means humans covering the top accounts and dashboards watching everyone else, after the fact. Amvio puts a success manager beside every single user, in the product, in the moment.
Customer success tools watch from outside — health scores, QBRs, a dashboard that says who already churned.
Not a dashboard
Amvio sits beside the user, on the screen where they’re stuck.
AI chatbots wait for a question, answer in a bubble, and leave the user alone to go find the button themselves.
Not a chatbot
Amvio sees the screen, says the next click out loud, watches it happen, and stays until it’s done.
A support bot exists to deflect your tickets.
Not a ticket deflector
Amvio exists to make every user succeed — in onboarding, in daily work, before anything breaks.
Onboarding, adoption and support
Three jobs, one install
Onboarding
Every signup gets walked through setup, not just the ones who ask.
- Guided the first time, in your product
- The step they stall on, named
- No sequence to write
Support
The stuck moment gets answered before it becomes a ticket.
- It sees the screen they are on
- Answers in their language
- Says so when it cannot help
Adoption
The parts of your product nobody finds get found.
- Surfaces what fits their account
- Teaches in the flow, not in a doc
- Tells you what nobody could find
It’s a walkthrough, not a chatbot
They stall. They tap.
It points. They click.
It stays till it’s done.
- 01
No ticket. No question. The tab is still open.
- 02
It reads the page they are on, not a script.
- 03
Out loud, and at the control. The cursor stays theirs.
- 04
It watches the click land, and stays until the step is finished.
Deep product knowledge
Knowing your product is what makes it work
Learns your product the way a new hire does
An admin walks Amvio through the product once. It watches the screen, reads the page, and asks when it isn’t sure — then writes down what it learned, how it learned it, and what it still doesn’t know.
Change the plan, manage seatsobserved
Mid-cycle seats bill pro ratataught
A downgrade waits for renewalinferred
Still unknown
Can any admin cancel, or only the owner?
One place, on purpose
It ships in one place. The one they’re stuck in
On the pages you choose
Opened from your own UI
Knowing whose session it is
From script tag to live
Live in a week. One line of it is yours
You add one line to your app. That is the only thing we need from your engineers.
We map your product with you — a shared browser tab, nothing for you to install.
We tune it on your real flows, then it goes live to your users.
See it on your own product
See Amvio in action
Tell us where to reach you. We put Amvio inside your own product on the call, and map it with you from there.
What it will and won’t do
It points.
It never clicks
Nothing for you to undo
Amvio says the next step and shows where it is. The cursor stays the user’s — so there is nothing it can do that somebody has to put back.
And every session is kept, with the screen it was looking at. You can watch back exactly what it said.
Amvio does
Sees the screen the user is on
Says the next step, out loud
Points at where it is
Amvio never
Clicks anything
Types anything
Changes anything
You set what it will not touch
Off-limits subjects are yours to name, and they are hard constraints rather than suggestions. Outside them Amvio says it does not know, instead of inventing something that sounds right.
“I’m Amvio, and I can walk you through the product. I can’t see your account or make changes.”
What a security review asks
Secure, reliable, and under your control
Amvio runs inside the product you install it in and nowhere else. It has no standing access to your systems, no credentials of its own, and cannot reach anything a signed-in user could not reach themselves.
No one gets left behind
Every user in your product, guided from where they’re standing.