One script tag on your product and a map of what is inside it. Nothing to integrate, no data to pipe in, and no content to write first — it reads the product itself.
On every page, once. The embed key identifies your workspace and authorises nothing, so it is safe in the tag — no key exchange, no server-side step, and nothing for your security team to sign off before you can try it.
It renders inside a shadow root, so it cannot inherit your styles and your styles cannot break it. It reads your page’s own background to decide whether to sit light or dark, rather than asking you to pick — a setting that is wrong for half your users the moment your product has a dark mode.
<script
src="https://cdn.amvio.ai/widget.js"
data-embed-key="YOUR_EMBED_KEY"
data-api-url="https://backend.amvio.ai"
async
></script>Discovery moves through the product the way a new user would and writes down what it finds: every screen, what each control does, which flows lead where, and what happens at the end of them.
That map is the difference between telling somebody where a setting is and telling them to check the documentation. It is also the part nobody else has — a help centre knows what it says, and a map knows where things are.
Your help centre, your docs, release notes, whatever exists. It is not a search index over them — the writing is broken into things Amvio knows, which is why it can answer a question nobody wrote a page about by putting two of them together.
Nothing has to be rewritten for it first. That is usually the step that kills these projects.
The first conversations run against the map and your documentation, which is already more than a help centre can do.
The most damaging thing a support bot does is answer confidently and wrongly, because the person then acts on it. Amvio is built to hand over instead of guess — and the handover carries the transcript, so nobody has to start again.
Every conversation is read afterwards for what it taught: a workflow nobody documented, a limit somebody hit, a word your customers use for a feature you call something else.
What survives that reading is checked, kept, and used in the next conversation. Which is why the honest answer to “how good is it on day one” is: good, and it is the worst it will ever be.
Not ticket volume. The questions themselves, grouped: what people cannot find, what they expected to exist, and which part of the product produces the most confusion per visit.
And the accounts that went quiet — the ones nobody filed a ticket about and nobody logged into. Silence is the signal a CRM is worst at showing and the one that most reliably precedes a bad renewal.
There is no migration, because there is nothing to migrate from. Amvio does not replace a system of record — it reads the product you already have and starts talking to the people already in it.
Your users are already having the conversation. Right now it is with nobody.