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02 · use cases

Eight roles your company is already trying to staff.

Each one is a job somebody is doing partially, or nobody is doing at all. Amvio is one hire that holds all eight, and the reason the renewal conversation goes well is that it held the onboarding one too.

8

roles it covers, with one install

1

memory, shared across all of them

0

integrations between them to maintain

Why not eight products

The thing that onboarded them is the thing that should renew them.

An onboarding tool meets someone on day one and forgets them on day two. A deflection bot answers a question in month four with no idea the same person asked something adjacent in week one. A health score notices in month eleven that an account went quiet, which is eleven months after the thing that made it go quiet.

Amvio is in all of those conversations, and the last one is different because of the first three. That is not an integration between eight tools. It is the reason the last conversation goes well.

8 roles · one install · one memory

Eight roles. One hire. And it is the same one on every page.

Not eight products with eight logins. One specialist with one memory, which is the only reason the renewal conversation knows about the onboarding one.

01role

Customer success

Forty accounts known properly, and the nine that need a person handed back.

02role

Onboarding specialist

An implementation call for the eighty percent who got a welcome email.

03role

Product specialist

The three people who know the whole product, available to six thousand at once.

04role

Customer support

Tier one resolved in the product, escalated with the transcript attached.

05role

Sales engineer

The technical answer at 2am, during the trial, not next Tuesday.

06role

User research

Everyone who was confused, at the moment they were confused.

07role

Documentation

The gap list, ranked by what each missing page actually costs.

08role

Renewals

Decided seven months before the date, with time left to fix it.

Not sure which one you are being measured on? Book a demo and we will start from the job you are actually trying to fill.

Your users are about to have someone.

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it starts working with them the day you install itone line of code · no sdk · no integrations

Your users are already having the conversation. Right now it is with nobody.

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