amvioThe conversationThe voice lineHandoverWhat it was givenDiscoveryKnowledgeWhat it keepsAccount memoryCognitionYour teamThe dashboardStudioHeld by the accountCustomer successOnboarding specialistReached by the questionCustomer supportProduct specialistRevenueSales engineerRenewalsProduct intelligenceUser researchDocumentationPricingThe argumentWhy Amviovs. more headcountWhat it is notvs. a support chatbotvs. your help centrevs. in-app toursThe documentsSecurityPrivacyTermsFor your reviewerTrust centreSub-processorsDPAFor your usersFor end userssign inbook a demo

The questions people ask before they install it.

Answered short, and without hedging. Where the honest answer is “not yet”, it says that — the trust centre carries the long version of every one of them.

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01Do I need engineering to install it?

One script tag. If you can add Google Analytics, you can add Amvio — the whole setup is an afternoon.

02What about sensitive data on screen?

Nothing is on screen unless your user chooses to share it — screen sharing is theirs to start and theirs to stop, mid-sentence. While it is on, card numbers, IDs and your own patterns are redacted before anything is stored.

03Does it click things for the user?

No. Amvio reads the screen when it is shared and talks the person through it — it never clicks, types, scrolls or changes anything in your product. Acting on someone's behalf is not in this version, and the security page says so in the same words.

04What happens if we leave?

You export all of it — transcripts, people, what it learned. The asset is yours, not ours.

05What if it doesn't know?

It says so plainly instead of guessing, records what it was missing, and that gap is filled so the next user gets an answer.

06How is this different from a chatbot?

A chatbot answers questions about your product. A specialist gets your users actually using it — onboarding them, doing the work with them inside the product, and staying until it genuinely works.

Where the short answer is not enough.

Every one of these has a page behind it that does not summarise.

/pricingPricing — what it costs, and what it is priced againstread the page →/trustTrust centre — the six documents, and what we have not doneread the page →/product/handoverHandover — what happens at the edge of what it knowsread the page →/why-amvioWhy Amvio — and the four things it gets mistaken forread the page →

Your users are about to have someone.

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it starts working with them the day you install itone line of code · no sdk · no integrations

Your users are already having the conversation. Right now it is with nobody.

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